Refund policy

Return Policy

At To Your Health, we take pride in the quality and integrity of our herbal supplements. Due to the nature of our products and for health and safety reasons, we do not accept returns or exchanges on opened or used items.

Eligible Returns

Returns are only accepted under the following circumstances:

  • The product arrived damaged

  • You received the wrong item in your order

If your order meets either of these conditions, you must contact us within 7 days of delivery to initiate a return request.

How to Request a Return

To start a return, please email us at:

fazeel@clinicalprosolutions.com

Please include the following information in your email:

  • Your order number

  • A description of the issue

  • Photos of the damaged or incorrect item(s)

  • Your full name and contact information

Our support team will review your request and provide instructions for returning the item if your request is approved.

Return Conditions

  • Items must be returned in their original packaging

  • Products must be unused and unopened unless damaged during shipping

  • Unauthorized returns may not be accepted

Refunds & Replacements

Once your return is received and inspected, we will notify you regarding the approval of your refund or replacement.

Approved refunds will be issued to the original payment method used during purchase. Processing times may vary depending on your payment provider.

Shipping Costs

If the return is due to a damaged product or an incorrect shipment, we will cover the return shipping costs when applicable.

Contact Us

If you have any questions regarding this Return Policy, please contact us at:

fazeel@clinicalprosolutions.com