Shipping policy
Shipping Policy
We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
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Orders are typically processed within 1–3 business days after payment is received.
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Orders are processed Monday through Friday, excluding holidays.
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Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location and shipping method selected at checkout.
Typical delivery estimates:
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Domestic Orders (U.S.): 3–7 business days
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International Orders: 7–21 business days
Please note that shipping delays caused by carriers, customs, weather conditions, or other circumstances outside our control may occur.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and billing information at the time of purchase. Clinical Pro Solutions is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, please contact us immediately at:
fazeel@clinicalprosolutions.com
We will do our best to update the address before the order ships, but we cannot guarantee changes once processing has begun.
Lost or Stolen Packages
Clinical Pro Solutions is not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery at:
fazeel@clinicalprosolutions.com
Please include your order number and photos of the damaged item(s) and packaging so we can assist you promptly.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Clinical Pro Solutions is not responsible for delays caused by customs processing.
Contact Us
For any shipping-related questions, please contact us at: